Available Seats Opening Hours Information & Advice Chat (Mon-Fri 10am-6pm)
InfoCenter
+49 621 181 2948
Schloss Schneckenhof West
D 68131 Mannheim
Germany

Privacy Policy

Data Protection

Traffic on the websites of the University of Mannheim is logged and saved to a log file. The logged data does not contain personal data. The log file documents:

  • the name of the accessed file,
  • the date and time of the access
  • and the IP address.

The University of Mannheim uses this data for statistical purposes only in order to get an overview of the number of hits on certain sections of the website. We do not pass this data on to third parties.

Chat

Mannheim University Library protects the data saved by the chat function.

The chat history is temporarily recorded and automatically deleted once the chat has ended. Only the initiator of the chat can request a copy of the history before the chat ends. The University Library does not analyze chat content. It only generates quantitative statistics such as the number of queries received at a particular time.

Usage Analysis

Mannheim University Library uses Piwik, a web analytics platform, to produce usage statistics that are important for determining if our online services need expanding. We have configured the data protection settings in Piwik according to data protection recommendations and only use our own servers to process the anonymous data.

You can prevent your data from being included in the Piwik web analytics by activating the “I do not want to be tracked” option in your browser. Alternatively, your preference to be excluded from the web analytics can be saved in a cookie on our website.

Available Seats Opening Hours Information & Advice Chat (Mon-Fri 10am-6pm)
InfoCenter
+49 621 181 2948
Schloss Schneckenhof West
D 68131 Mannheim
Germany